One Simple System to Track, Organize & Convert Social Media Leads.
Stop letting followers, DMs, and group members slip through the cracks—or get lost in spreadsheets, sticky notes, and Chrome extension chaos.
GroupTrack™ gives you one clear, unified system to track your leads, follow up faster, and close more clients—with way less stress (and way more fun).
What GroupTrack Does
All Your Social Leads, Organized in One Place.
No Matter Where They Come From
Track Leads. Nurture Relationships. Close Sales.
✅ Step 1
Capture Leads from Social Media
Quickly add new leads from any interaction across your social platforms, individually or in bulk—without manual hassle
✅ Step 2
Organize Leads in a Visual Pipeline
Easily manage all your leads in one unified pipeline, giving you clear visibility and control of every interaction.
✅ Step 3
Follow Up with Confidence
Perfect message. Perfect timing.
Task reminders keep you (or your team) on point—no leads left behind.
From first touch to final close, you’ll always know where each lead stands—and exactly what to do next.
Tired of Dropping Leads? You’re Not Alone.
Hundreds of coaches, agency owners, content creators, and social sellers have already made the switch-
ditching spreadsheets, sticky notes, and multiple Chrome extension chaos for one simple system.
👇 Here’s what they’re saying 👇
features
Here’s what you’ll be able to do.
Whether you're just getting started or ready to scale, GroupTrack gives you everything you need to track, message, and convert leads—right from where the conversations are already happening.
These are the core features every user gets:
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Work Where Your Leads Are – On Social Media
GroupTrack is the only CRM that lives inside Facebook and Instagram. No more switching tabs or juggling tools—add, tag, and message leads directly from where the conversation is already happening.
Simply hover over any contact on social media and add them to your tracking system with just one click.
See where they are in your pipeline, without ever having to leave your social media platform of choice.
Track Every Lead With Visual Sales Pipelines
Manage leads from both Facebook and Instagram in one place using visual, drag-and-drop pipelines. Each contact shows you the full conversation history and stage in the sales flow, so you always know what to do next.
Not only manage leads from both Facebook and Instagram in one place, but also see each contact’s conversations across both platforms—all on a single contact card. One lead, one record, full visibility.
Import Contacts From Anywhere on Facebook or Instagram
Quickly add leads from comments, likes, followers, friends lists, DMs, or even groups you don’t own. No forms or spreadsheets—just instant lead capture at the moment they show interest.
Import and track leads individually or in bulk with the click of one button.
Add leads from Facebook: Friends List, Followers List, DM Messenger, Commenters on a Post Your Group, & Competitors Groups, Friends Lists, Followers
Add Leads from Instagram: Followers List, Following List, DM Messenger, Profile pages and Competitors Pages.
Send the Right Message at the Right Time
Use a bank of proven message templates with built-in personalization and smart pipeline stages.
Know exactly what to say, when to say it, and confidently move leads forward without the guesswork—making every interaction feel personalized and timely.
Utilize dynamic name tokens to effortlessly personalize messages at scale, ensuring each contact feels uniquely valued.
Take advantage of built-in text variations to keep your messaging fresh and authentic, significantly reducing the risk of getting flagged by Meta and keeping your account safe.
DM Inbox Organization
No more tab-hopping or guessing where someone is in your sales flow.
With GroupTrack, you can view each lead’s current pipeline and stage directly inside your Facebook Messenger or Instagram inbox. That means you’ll always know exactly where someone is in your process—whether they’re a brand-new lead, mid-convo, or ready for an offer—without ever leaving your DMs.
Even better?
✨ Smart Inbox Filters let you instantly sort messages by status—like Unread by You, Unread by Them, or Read But Not Responded—so you can zero in on leads that need your attention right now and stop wasting time digging through old threads.
✅ Know where every lead stands
✅ Keep conversations flowing
✅ Never miss a follow-up opportunity again
Your sales pipeline meets your inbox.
Capture Group Leads Automatically and Sync to Your CRM
Automatically turn Facebook group join requests into tagged, trackable leads. Instantly sync their contact information and group entry responses directly into your CRM or email system—eliminating tedious copy-and-paste tasks, manual data entry errors, and ensuring no leads slip through the cracks.
Instead of spending hours transferring data or worrying about missed opportunities, you can immediately engage new group members, seamlessly nurturing and guiding them through your sales pipeline.
Advanced Ad-On Features
These advanced add-ons aren’t just extra features—they’re built to bring serious speed, smarter workflows, and scalable systems to your sales process. Whether you're building a small team or running a high-volume operation, these upgrades help you move faster, close more, and stay focused on what matters most.
📩 Bulk Messaging
Send the right message to the right group of leads—at scale, on Facebook or Instagram. Save time while still keeping it personal.
⚡ Autoresponder
Automatically reply, react, and DM anyone who comments on your Facebook posts—while also tagging, assigning, tracking, and adding them to your pipeline. Instant engagement with the click of one button
🔗 2-Way Integrations
Sync contacts, tags, and pipelines with select systems like HighLevel, ClickFunnels, or Active Campaign. Advanced two-way integration—no double entry, no missed steps.
🔁 Team Seats &
Lead Assignment
Add teammates, assign leads, and streamline follow-up—so your whole team can work together without overlap or missed opportunities.
🤖 AI Message Assistance
Craft smarter, faster replies with built-in AI that helps you personalize outreach and move conversations forward—without the guesswork.
🌐 Multi-Platform Access
Start with one platform—then add more as you grow. Upgrade your plan to connect additional social platforms like Facebook, Instagram, or LinkedIn and manage them all from one unified system.
GroupTrack Integrates With Your Favorite Tools
“But can’t I just use ManyChat or GoHighLevel?”
Sure—but they weren’t built for organic lead tracking.
GroupTrack picks up where those tools stop:
👥
Tracks real relationships, not just keyword triggers
🧩
Organizes convos across Instgram™, Facebook™ and LinkedIn™
👣
Keeps follow-ups flowing from first DM to paid client
GroupTrack is Perfect For...
Whether you're the CEO, social seller, VA, or closer—GroupTrack keeps the whole crew in sync.
For the one wearing all the hats—or the one managing the team that does.
Coaches &
Consultants
Whether you sell 1:1 or group programs, GroupTrack™ gives you visual pipelines and proven message templates to follow up, close deals, and fill your calendar—all from the DMs..
Content Creators & Influencers
Your audience already loves you—now it’s time to organize, follow up, and monetize those connections. GroupTrack™ turns followers & DMs, into a lead pipeline you can convert.
Agencies & Done-For-You Teams
Track every lead, assign team members, and automate high-converting follow-up from Facebook and Instagram. Your clients want results—GroupTrack helps you deliver.
Setters
Setters need to start conversations and move leads forward. GroupTrack™ gives them the system to track every touchpoint, follow up fast, and stay accountable with team assignments, so CEOs can see exactly how leads are progressing and where ROI is coming from.
Sales Managers
Get a bird’s eye view of the team. Track pipeline movement, message performance, and daily activity with clear dashboards that surface revenue-driving actions.
Virtual Assistants
Be the MVP behind the scenes. With just a few clicks, you can add leads, assign tags, send messages, and move contacts through the pipeline like a pro.
Social Media &
Content Managers
Turn social engagement into real results. When someone comments “I need this,” GroupTrack lets you tag them, track them, and start the conversation right inside your favorite social platforms.
Lead Generation Specialist
GroupTrack gives you the tools to capture leads on the spot, tag and track them in real time, and hand off warm leads with full visibility so the sales team can convert faster and smarter.
Speakers & Experts
After you light up the stage or host a webinar, GroupTrack helps you capture interest and convert it—faster. Pull leads from new followers, group joiners, or post engagement into a pipeline so no opportunity is left behind.
Frequently Asked Questions
Account FAQs
After you get signed up, you can access your billing account via our web app's Profile & Settings page by clicking ""Manage Plan". This will bring you to your self-service billing portal where you can make changes to your plan or payment information.
We currently offer a 12-day free trial on our Monthly Plans. If you cancel within the trial period you will not be charged at all for your subscription. Annual Subscriptions do not come with a free trial and are charged on the day of sign up.
Security FAQs
Yes. Your data is encrypted both in transit and at rest on GroupTrack CRM's servers. Only you and team members you specify are able to access data about your CRM contacts.
Our Chrome Extension enhances outreach on platforms like Facebook, Instagram, and LinkedIn with a lightweight CRM overlay, enabling users to ethically manage leads by collecting minimal, publicly available profile data (e.g., URLs, names, photos, IDs) only when user-initiated, and storing that data securely in a cloud database with strict access controls.
We acknowledge operating in a grey zone of platform Terms of Service due to data collection and local browser-based UI enhancements (e.g., sidebar, link highlighting), but strive to act responsibly by avoiding bulk scraping, unauthorized requests, or bot-like behavior, instead using conservative, randomized automations to mimic natural user behavior, and encourage responsible use to maintain compliance.
We do not scrape data or otherwise obtain data without your manual initiation and on a per-Contact or per-Group basis. Please see our full Compliance & Security article for further details.
Billing FAQs
Per our terms, if you cancel your account will remain active through the end of the currently paid period, and which point it will not renew.
Your account will become "past due" and you will receive email reminders alerting you to this status and asking you to update your payment method on file. Our system will attempt to charge you 4 times, at which point your account will become "unpaid". If you resolve your payment issue before the 4th try, your account will go back to an active state. If you become "unpaid", you will need to contact support to get reactivated.
Support FAQs
We offer free Live support in our Facebook Group on a weekly basis in addition to other content and Units there. You will also receive a link to a free training course after signing up.
You have access to an extensive knowledge base with a library of GroupTrack articles.
We love user feedback, which directly affects our roadmap and feature planning. If you would like to see a feature added to GroupTrack, please submit it here!
Get Back in Control of Your Sales Pipeline
Stop wasting leads. Start closing more of them.
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