| Basic | Premier | Pro | |
|---|---|---|---|
| Monthly price | $57 | $97 | $157 |
| Contacts, Groups and Teams | |||
| Contact Limit | 5,000 | 10,000 | 25,000 |
| Registered Groups | 10 | 50 | Unlimited |
| Included Team Members | 0 | 2 | 5 |
| Features | |||
| Works Everywhere on Facebook™ | ✔ | ✔ | ✔ |
| Tag Contacts Dynamically | ✔ | ✔ | ✔ |
| Track Sales Process using Custom Stages | ✔ | ✔ | ✔ |
| One-click Approval of Group Member Requests | ✔ | ✔ | ✔ |
| Store Group Entry Questions & Answers | ✔ | ✔ | ✔ |
| Auto-extract Email Addresses from Answers | ✔ | ✔ | ✔ |
| Send Pre-Written "Snippets" via Messenger | ✔ | ✔ | ✔ |
| Log Notes, Email & Phone Call Activities | ✔ | ✔ | ✔ |
| Create Followup Tasks with Reminders | ✔ | ✔ | ✔ |
| Tag Contacts in a Comment in Bulk | ✔ | ✔ | |
| Data Exports & 3rd Party Integrations | ✔ | ✔ | |
| Send Bulk Messages | ✔ | ||
| Post Tracking | ✔ | ||
Turn Your Social Media Into A Lead-Generating, Income-Producing Machine
Manage Your Organic Outreach with the Click of a Button
Your software just helped me to manage the conversations that led to 100 sales for my newest offer all within my FB group. It would have been a nightmare to try and manage this otherwise.
Stop Losing Leads, Sales And Customers Through The Cracks Because Your Facebook™ Pages, Groups And Messages Are A Mess!
Stop Losing Leads, Sales And Customers Through The Cracks Because Your Facebook™ Pages, Groups And Messages Are A Mess!
Get the Ultimate Solution to Organize and Track Your Community's Activity
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Use It Anywhere
Access CRM details from anywhere within Facebook™ via our Chrome Extension, or any time using our web app! All synced in real time.
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Works With Teams
Invite your Group Admins to your Team Account and enjoy granular security and realtime data synchronization. Know who did what and keep your Team accountable.
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Messenger Snippets
Create dynamic, randomized templates for commonly used chat messages. Easily start and nurture conversations that lead to meaningful engagement and sales!
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Save Group Request Answers
Never lose Member Request information again! Approve pending members, capture their answers, extract email addresses provided by users and add them to your CRM with a single click!
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Integrations *
Automatically sync members, notes, contact info, and other details from GroupTrack to your favorite auto-responder (like MailChimp or ActiveCampaign) to start emailing your prospects immediately. No manual step needed.
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Capture Everything
Record Tags, Notes, Group Membership Details, Posts, Comments, Tasks and More Quickly and Easily.
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Rinse & Repeat Process Flow
Use our fully customizable Stage Tracking system to know where each member is within your unique sales and customer retention cycle.
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Built-in Follow Up
Create Tasks with reminders so you know what to do when. View all tasks in an organized timeline so you can plan for what's coming up.
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Automated Comment Monitoring! *
Keep track of Post Comments on Facebook™, adding commenters to your CRM, tagging them, replying and queuing up a message if you'd like. Granular configuration puts you in control!
* Not available on all plans
Ready to Get Started?
Sign Up Today & Unlock the Power of Your Social Connections
Contacts over 25,000 can be purchased in blocks of 10,000 for $15/month
Additional Team Members can be added to any plan for $10/month each
If you have any type of business and are on Facebook, you need this app! Fastest way to build a relationship with your ideal client!
Diane S.
GroupTrack is incredibly intuitive and allows me to streamline my time. I am no longer toggling between platforms.
Heather M.
Robin L.
Your clients will love the personal touch when you remember little things about them to follow up with. And you don't even have to leave FB to do it! Mind blowing
Sonya F.
Just everything you need to keep track of all my customers and prospects in one spot. They're continually making it better!!
If you have any type of business and are on Facebook, you need this app! Fastest way to build a relationship with your ideal client!
Diane S.
GroupTrack is incredibly intuitive and allows me to streamline my time. I am no longer toggling between platforms.
Heather M.
Your clients will love the personal touch when you remember little things about them to follow up with. And you don't even have to leave FB to do it! Mind blowing
Robin L.
Schedule GroupTrack Demo With Our Team
Frequently Asked Questions
1. Account FAQs
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i. How do I manage my account?
After you get signed up, you can access your billing account via our web app's Profile & Settings page by clicking ""Manage Plan". This will bring you to your self-service billing portal where you can make changes to your plan or payment information.
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ii. Is there a free plan or trial?
We currently offer a 5-day free trial on our Basic Plan. If you cancel within the trial period you will not be charged at all for your subscription.
2. Security FAQs
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i. Is my data secure?
Yes. Your data is encrypted both in transit and at rest on GroupTrack CRM's servers. Only you and team members you specify are able to access data about your CRM contacts.
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ii. Does this violate other websites' terms of service?
No. GroupTrack CRM integrates with other systems in accordance with their terms of service. Specifically, through our verified status as a Tech Provider with Facebook™, you are entitled to share data with us that you have permission to access. We do not scrape data or otherwise obtain data without your manual initiation and on a per-Contact or per-Group basis. Please see our full FAQ page for further details.
3. Billing FAQs
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i. How do you handle cancellations?
Per our terms, if you cancel your account will remain active through the end of the currently paid period, and which point it will not renew.
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ii. What if my credit card expires?
Your account will become "past due" and you will receive email reminders alerting you to this status and asking you to update your payment method on file. Our system will attempt to charge you 4 times, at which point your account will become "unpaid". If you resolve your payment issue before the 4th try, your account will go back to an active state. If you become "unpaid", you will need to contact support to get reactivated.
4. Support FAQs
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i. Where can I find support for GroupTrack?
We offer free Live support in our Facebook Group on a weekly basis in addition to other content and Units there. You will also receive a link to a free training course after signing up.
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ii. I have a Feature Request or Suggestion.
We love user feedback, which directly affects our roadmap and feature planning. If you would like to see a feature added to GroupTrack, please submit it here!
GroupTrack CRM has no affiliation with any social networking websites, including Facebook™. All copyrights belong to their respective owners. No official endorsements or sponsorships of GroupTrackCRM.com or the GroupTrack Chrome Extension are expressed or implied. The content of the Chrome Extension is not provided or reviewed by any social networking website provider.
© 2021 - GroupTrack CRM. All Rights Reserved.